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|Date of Last Revision: July 26, 2011.|
Zenrom is committed to the privacy and protection of information provided to us by our users. This includes any information provided to us through the Service, including any information submitted to us through various forms and through other mechanisms. By using the Service you are accepting the practices contained in this Policy.
Privacy, c/o Zenrom Privacy Officer
P.O. Box 7391
Seminole, Florida 33775 (or)
Email: [email protected]
Phone: (727) 902-0260
There are various types of information that Zenrom collects when you register with, interact with, or otherwise use the Service. Some of this information is provided voluntarily by you and other information is provided through automated processes under Zenrom’s control.
1. Information Provided By You
In addition to personally identifiable information (“PII”) provided during the Zenrom registration process, you may also provide us PII during the following representative classes of interactions:
· Requesting customer support and sending Zenrom similar communications;
· Making payments to Zenrom for various Service offerings;
· Signing up for Zenrom email alerts, newsletters, and similar special offers;
· Responding to Zenrom surveys and other special information requests; and
· Communicating with Zenrom regarding our compliance with applicable law.
The above list is not exhaustive, but is merely representative of classes of interactions you may engage in with Zenrom, all of which are covered by this Policy.nicating with Zenrom regarding our compliance with applicable law.
II. Information Provided By Automated Processes
A cookie is data stored in a small text file on your local access device that contains data about you. The information in the cookie is used to uniquely identify you and other users of the Service. The cookie may contain a token linked to our databases in order to provide you an enhanced feature set. It identifies a particular user at a particular point in time. You have the option of resetting your browser to reject cookies. If you choose to do so some Service functionality may not be available to you.
Zenrom may collect an assortment of non-PII during your use of the Service. For example, a TCP/IP (“IP”) address does not uniquely identify an individual and as such is non-PII. An IP address is a way to uniquely identify a computer. Zenrom may collect IP addresses in order to analyze Service usage patterns and trends. Zenrom may collect, in addition to IP addresses, browser type and other related information for similar purposes. Zenrom may collect non-PII status information, including but not limited to, whether you opened email or other communications sent from us to you via the Service.
Zenrom may use web beacons to enable communications with third parties. A web beacon is a small image in an HTML page with all dimensions set to one (1) pixel. Because of its insignificant size, it is not visible. It is used to pass certain non-PII anonymously to third-party sites, usually advertisers.
Zenrom reserves the right to adopt alternative methods for collecting non-PII consistent with the provisions of this Policy.
III. Implications Regarding Collected Information
Your use of the Service implies your consent to have your PII and non-PII (i.e. any data provided by you to Zenrom via the Service or through other mechanisms) stored, transferred and processed within the United States, or in any other country in which Zenrom or its affiliates, subsidiaries or agents maintain facilities. By providing us with your personal information and using our Service you consent to any such transfer of information outside of your country, in Zenrom’s sole discretion.
Control and Access to Information
Zenrom respects both the need to control PII and our users’ need for sharing it with us. Zenrom is diligent in ensuring that it has taken all appropriate administrative and technical measures to prevent the unauthorized or unlawful use of your PII, and to prevent any accidental loss, destruction, or damage to such information.
Use of Information
Zenrom is the sole owner of the information collected on the Service and will not sell, rent or share the information collected in a manner that differs from what is disclosed in this Policy. Zenrom collects this information in order to: 1) accomplish the objectives of the Service; 2) provide you with a high quality user experience on the Service; 3) offer you a personalized feature set on the Service; and 4) to improve the Service.
Sharing of Information
Zenrom may share transaction information with our third party payment processor (“Payment Processor”) when you make purchases on the Service. The information shared with our Payment Processor is limited to the information required by our Payment Processor to complete the payment transaction. Zenrom does not capture or store the financial information provided by you to our Payment Processor. Zenrom only stores the results of said transactions as provided via notifications from our Payment Processor to us upon the completion of a payment transaction.
In addition to disclosing information to our Payment Processor, Zenrom may disclose your personal information to other third-party service providers (“Providers”) who perform services on our behalf. Examples of such Providers may include, but are not limited to, data storage and web hosting companies, as well as consultants we may engage for various reasons. Zenrom requires Providers to use and protect your personal information consistent with the provisions of this Policy.
Security of Information
Any information sent by you to Zenrom through Internet e-mail or through the Service may not be secure and is therefore done on a non-confidential basis and at your own risk. Once such information is received, Zenrom takes appropriate security measures to prevent its unauthorized use, alteration, disclosure or destruction. These measures include periodic review of our internal processes, and benchmarking of same with industry best practices. Access to PII is restricted to Zenrom employees, contractors, and agents on a need to know basis. Such individuals are generally bound by confidentiality agreements and may be subject to termination and criminal prosecution should they fail to comply as required by said agreements.
Zenrom processes PII only for the purposes for which it was collected and in accordance with the provisions in this Policy. Reasonable steps are taken to ensure the quality of the PII that Zenrom collects, processes, and stores. Zenrom depends on its users to keep their PII current and accurate. Zenrom conducts periodic reviews to ensure that only the PII required by the Service is captured and used consistent with the provisions of this Policy. The maintenance of data integrity is a joint collaborative effort between Zenrom and our users.
Zenrom may delete data, from time to time, upon the request of an individual user. Zenrom requires that a user present proper credentials for authentication before honoring all such requests. Good faith attempts are made to work with individual users regarding data related issues. Zenrom reserves the right to refuse such requests when they prove unduly burdensome and/or are impractical. Zenrom will not delete data required to be kept by applicable law or data otherwise required by Zenrom for legitimate business reasons.
Choices Regarding PII
You always have the option of contacting Zenrom should you have questions regarding your PII. Please contact Zenrom using the contact information provided above.
Zenrom restricts the use of our Service to individuals of legal age and above. Zenrom does not knowingly collect or solicit PII from anyone under the age of 18, with or without parental consent. If you are a parent of a child under the age of 18 and you suspect that your child has registered on the Service, then you can request that any information provided be immediately deleted from Zenrom’s database(s) by sending an email to: [email protected], or by contacting Zenrom via the contact information provided above. Zenrom will promptly respond to any such notification, and upon verification, immediately delete the information in question.
No child under the age of 18 should attempt to register on the Service, or otherwise provide Zenrom any PII including name, email address, phone number, physical address or any similar information. The protection of children on the Internet is an important public policy concern—one that Zenrom is committed to supporting.
Because we are committed to protecting our users’ PII, Zenrom conducts periodic reviews of our internal processes to ensure that we remain in compliance with this Policy. We will cooperate with the appropriate authorities to resolve any user complaints regarding the transfer of PII. Zenrom will initially try to resolve the complaint with the individual user. Formal complaints should be sent to Zenrom using the contact information provided above.